FREQUENTLY ASKED QUESTIONS
1. How do I order?
2. What about the shipping cost?
3. What are the payment options?
4. Approx. duration of shipping
5. Grading
6. Abbreviations
7. Help, I lost my password...
8. What is this RSS-feed?
9. All other questions
1. How do i order?
If you have found an item that you want to buy, just click on the order link and you will get to the shopping cart. You just have to follow the checkout-procedure...
2. What about the shipping cost?
After recieving your payment, we will ship your order via Deutschen Post/DHL. Mailing costs are depending on your location.
Zone 1: Germany
Standard
Letter or Parcel surface (up to 2 kg) € 5.30
Letter or Parcel surface (up to 5 kg) € 8.00
Package surface (up to 10 kg) €11.50
Package surface (up to 20 kg) € 15.00
Express
Letter or Parcel air (up to 5 kg) € 20.50
Package air (up to 10 kg) € 24.00
Package air (up to 20 kg) € 27.50
Zone 2: Europe I
Andorra, the Azores, Belgium, Denmark, Faeroeer (DK), Finland, France, Greece, Greenland, Great Britain (incl. Isle Of Man), Guernsey, Ireland, Italy, Jersey, Corsica, Liechtenstein, Luxembourg, Madeira, Monaco, the Netherlands (Holland), Northern Ireland, Austria, Poland, Portugal, San Marino, Sweden, Switzerland, Slovakia, Spain (incl. Balearic Islands), Czech Republic, Vatican City.
Standard
Letter or Parcel surface (up to 0,5 kg) € 7.00
Letter or Parcel surface (up to 1 kg) € 9.00
Letter or Parcel surface (up to 2 kg) € 9.60
Package surface (up to 5 kg) € 18.00
Package surface (up to 10 kg) € 23.00
Package surface (up to 20 kg) € 33.00
Express
Package air (up to 5 kg) € 25.00
Package air (up to 10 kg) € 32.00
Package air (up to 20 kg) € 46.00
Zone 3: Europa II
Albania, Armenia, Azerbaijan, Bosnia-Herzegovina, Bulgaria, Estonia, Georgian Republic, Gibraltar, Iceland, Yugoslavia, Canary Islands, Kazakhstan, Kosovo, Croatia, Latvia, Lithuania, Macedonia, Malta, Republic of Moldau, Norway, Romania, Russian Federation, Serbia and Montenegro (former Yugoslavia), Slovenia, Turkey, Ukraine, Hungary, White Russia (Belarus), Cyprus.
Standard
Letter or Parcel surface (up to 0,5 kg) € 7.00
Letter or Parcel surface (up to 1 kg) € 9.00
Letter or Parcel surface (up to 2 kg) € 9.60
Package surface (up to 5 kg) € 31.00
Package surface (up to 10 kg) € 36.00
Package surface (up to 20 kg) € 46.00
Express
Package air (up to 5 kg) € 39.50
Package air (up to 10 kg) € 48.00
Package air (up to 20 kg) € 65.00
Zone 4: WORLD I
Egypt, Algeria, Bahrain, Iraq, Iran, Israel, Yemen, Jordan, Canada, Qatar, Kuwait, Lebanon, Libya, Morocco, Oman, Saudi Arabia, St. Pierre and Miquelon, Syria, Tunisia, USA, United Arab Emirates.
Standard
Letter or Parcel surface (up to 0.5 kg) € 8.00
Letter or Parcel surface (up to 1 kg) € 9.00
Letter or Parcel surface (up to 2 kg) € 13.90
Package surface (up to 5 kg) € 33.00
Package surface (up to 10 kg) € 43.00
Package surface (up to 20 kg) € 63.00
Express
Letter or Parcel air (up to 0.5 kg) € 13.00
Letter or Parcel air (up to 1 kg) € 19.00
Letter or Parcel air (up to 2 kg) € 26.80
Package air (up to 5 kg) € 49.00
Package air (up to 10 kg) € 75.00
Package air (up to 20 kg) € 127.00
Zone 5: WORLD II
If you cannot find your country among the four zones mentioned above, this is your zone.
Standard
Letter or Parcel surface (up to 0.5 kg) € 8.00
Letter or Parcel surface (up to 1 kg) € 9.00
Letter or Parcel surface (up to 2 kg) € 13.90
Package surface (up to 5 kg) € 38.00
Package surface (up to 10 kg) € 53.00
Package surface (up to 20 kg) € 83.00
Express
Package air (up to 5 kg) € 59.00Package air (up to 10 kg) € 95.00
Package air (up to 20 kg) € 177.00
3. What are the payment options?
Once you have placed your order please wait for our confirmation that all items are available. Do not make any payments before you received this.
1. Bank transfer within Europe
IBAN: DE39600501010002522421BIC-Code: SOLADEST
2. Via creditcard worldwide
We accept VISA & Mastercard3. Via PayPal worldwide
Using PayPal, just transfer to the payment to our PayPal-account: info@secondhandrecords.de4. Approx. duration of shipping
Within Germany: 2 to 5 working days
Within Europe: 5 to 10 working days
Airmail outside Europe: 7 to 14 working days
Surface mail outside Europe: 14 to 30 days
5. Grading?
Grading vinyl
| Sealed | = | Record is in it's original seal and has not been used before. |
| Mint | = | Mint (as new). In perfect condition. |
| EX | = | Excellent. The record has no major marks or audible faults. It has been played, but is still in good condition. |
| EX- | = | Excellent minus. The record shows signs of use, but has very little lessening in sound quality. Perhaps one or two tracks on an LP will have slight crackles or pops. |
| VG+ | = | Very good plus.The record has been played regularly. There may be visual marks on the disc that are beginning to sound eg crackles on several tracks. |
| VG | = | Very good. The record has been played regularly and is showing signs of wear . There will be visual marks, and surface scratches, thus there will be audible pops and crackles. Or the pressing run may be poor, causing constant hiss. |
| G | = | Good. The record has been played many times, affecting the sound quality with pops and crackles, because of surface scratches and wear. This also can be due to a poor pressing (see above). Will be intrusive if the music is quiet, but will play. |
| Any grade below Good, would indicate a record is not playable, because it may jump, stick etc. The vinyl would be effectivley worthless, only of use as a collection filler. |
Sleeve grading
| co sl | = | Company sleeve, plain paper sleeve with label logo matching the record eg Pye. |
| p/s | = | Picture sleeve. |
| New | = | New. |
| Mint | = | As new condition. In perfect condition. The sleeve should appear to never had a record in it. |
| EX | = | Practically as new, clean. No writing, no ringwear, no splits, it has been used, but handled carefully. It may have minor blemishes and wear. |
| EX- | = | As above, BUT possible minor creasing and/or slight edge scuff, very slight ringwear, small writing on back cover ie a name in pencil. |
| VG+ | = | Can include minor bending, visible ring wear, minor splits, small writing on sleeve. Normal wear and tear, but no damage to the visual beauty of the sleeve. |
| VG | = | Sleeve wear is beginning to detract from cover art. Can include major creasing and/or splits (but not sleeve seperation), major staining and ringwear. |
| G | = | Sleeve is in poor condition. Can include sleeve seperation. |
6. Abbreviations
| rw | = | Ring wear. |
| ss | = | Still sealed. |
| Soc | = | Sticker on cover. |
| toc | = | Tape/tear on cover. |
| tol | = | Tape/tear on label. |
| woc | = | Writing on cover. |
| wocb | = | Writing on cover back. |
| wol | = | Writing on label. |
| Co | = | Cut out. |
| sp | = | Seam split. |
7. Help, I lost my password...
Just click here and follow the procedure...
8. What is this RSS-feed?
RSS is a family of XML file formats for web syndication. You can use it to inform yourself about our latest entries in our catalogue. To use this kind of technology, you need an RSS-Reader subscribed to this RSS-Link.
9. All other questions
Simply send an email to shop@secondhandrecords.de.